| What is Proxy Bidding? Proxy bidding only applies to Product Auctions.When you place a bid for an item, enter the maximum amount you are willing to pay for that item. This amount will always be kept in secre... |
| How do I Save Auction Listings that Interest Me? Each auction listing will provide an Add to Watchlist link within the Service Details, simply click on the link and your auction will be saved along with any comments you include as a reminder.... |
| How can I Extend the Duration of my Auction? From the My CP management, click on Product or Service Auction Selling Activity, from here, you can access the edit screen by clicking on the pencil icon to edit auction details.Scroll... |
| Before bidding or buying Before you bid or buy items and products on MyBidMonster.com,make sure you have fully reviewed all information on the listing as provided bythe seller and the seller concerned. Onceyou bid on ... |
| How do I find something to bid or buy and then make a bid? You can search for auctions and find products/items usingthe search box at the top of every page. You can browse for auctions using thecategories listed below the search box on every page. You can als... |
| Can I reduce or retract my bid once it has been placed? Buyers should throughly examine bids and buynow listed products before bidding or deciding to buy as the MybidMonster platform does not directly allow buyers to remove or withdraw placed bids. To with... |
| How do i communicate with the seller? The message manager is located in the My CP area all private message activity is managed here. While an auction event is in progress members can open message boards with sellers by clickin... |
| How do i know i have won an auction? If you are the highest bidder, MybidMonster.com will automatically send you an email informing you of the outcome of the bid stating that you are the final winner.... |
| How do i pay for a product? MyBidMonster offers you a number of payment options integrated into the system. Some are country or region specific. Payment can be made using www.moneybookers.com, www.paypal.com, and www.cashu.com. |
| Leaving Feedback & Rating Once an auction event has closed with a winning awarded and the transaction has been completed, both the buyer and provider will use the feedback and ratings system to evaluate and leave feedback of t... |
| What happens if the reserve price is not met? If an auction ends and the reserve price has not been met,both the seller and the highest bidder are released from any further obligation to complete the transaction. The buyer must know that if they ... |
| I have won a bid, how do i pay for it? Depending on the method the seller choses to list the item, the payment section in MybidMonster.com offers 3 choices:1. Escrow 2. Direct Payment to Seller via Payment Gateway (... |
| Prohibited items: What can i not sell Our Privacy policy has been tailored to protect members, guard against abuse and fulfill our legal obligation.Below are a list of materials that are prohibited on MBM, the site administrat... |
| Buyer's commitment to purchase As a buyer who has won an auction or chooses to buy using the buynow option, you are committed and bound to complete the sale and purchase the product. ... |
| Who is a buyer on mybidmonster A buyer is any member registered on the site with the interest to buy products on MybidMonster.com |
| How can i buy on MybidMonster? MyBidMonster provides members with two basic ways to buy:1. Direct buying: This is when sellers post products with the buynow option.2. Bid buying: this is when sellers post pr... |
| How do i buy an item Search for the product you need using the search or advanced search options. with the advanced search, you can filter your search to look for products from specific countries or based on their... |
| How does automatic or proxy bidding work? The automatic bidding feature helps make bidding more competitive,fast and less time consuming for bidders. When a buyer bids on an auction listing and proxy bidding is enabled, you will have the opti... |
| Can i retract or cancel my bid? No. The mybidmonster marketplace does not allow members to cancel or retract their bids.To cancel your bid, you will need to contact the seller directly explaining why you want to cancel t... |
| How can i manage and watch my products? Buyers can manage their bid, buying activity, watch items and communicate with other members by doing the following:From the "My CP" tab go to the buying activity and |
| How Can I Leave Feedback for the Seller? Within the Auctions Buying Activity, once the sale is complete and transactions are final, there will be a feedback link under the status column.Click to leave feedback, and then proce... |
| Can i retract my winning bid? No. Members will not be able to withdraw their winning bid. |
| Can i retract a bid i have placed for a product? Members will not be able to retract the bid placed for their products. Your bid is a contract. Deleting your bid may only be possible with the consent of the seller.... |
| Before sending payment Learn what you can do to protect yourself before sending apayment to your seller.You can communicate with the seller from your MyCP for without cost. Contact the seller to arrange payment.... |
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